CAROTE Insulated Water Bottles, Water Bottle with Lid, Standard Mouth Water Bottle with Flex Cap, 20Oz, Sage Green Gradient

• Prior to its initial use, cleanse the cookware using warm water and a gentle detergent.
• Avoid heating the pan when it's empty.
• Refrain from using abrasive cleaning tools such as rough sponges or pads.
• To preserve the nonstick coating, avoid using metal utensils with the cookware.
• When using on ceramic or induction stovetops, handle the cookware with care. Dragging or shoving can lead to surface scratches.

SHIPPING

Items are dispatched from our international warehouse. Expect an email containing your logistics tracking number within 1-3 business days. Typically, deliveries are completed within a week. To monitor your order's progress, use the tracking number on the relevant logistics website.

For tracking assistance, reach out to our customer service at customercare@mycarote.com or info@mycarote.com. Please provide your order number for swift support.

RETURN POLICY

We proudly offer a 15-day, hassle-free return policy.

Should you find the product unsatisfactory, you're welcome to initiate a return within 15 days of receiving it for a complete refund. Kindly ensure the product is sent back in its pristine packaging, inclusive of all its accessories.

We provide a 1-Year Non-Stick & Quality Warranty from the purchase date.

This warranty is exclusive to the original buyer and cannot be transferred.

Should the product fail to operate correctly under standard use due to material defects or non-artificial damage, we will replace it without any cost for parts or labor for the duration of one year.