SHIPPING
Items are dispatched from our international warehouse. Expect an email containing your logistics tracking number within 1-3 business days. Typically, deliveries are completed within a week. To monitor your order's progress, use the tracking number on the relevant logistics website.
For tracking assistance, reach out to our customer service at customercare@mycarote.com or info@mycarote.com. Please provide your order number for swift support.
RETURN POLICY
We proudly offer a 15-day, hassle-free return policy.
Should you find the product unsatisfactory, you're welcome to initiate a return within 15 days of receiving it for a complete refund. Kindly ensure the product is sent back in its pristine packaging, inclusive of all its accessories.